Facebook and Google have introduced new programs emphasizing the value and importance of customer reviews for buildin…

happy customer is key to your company's success -- in more ways than one. If people are satisfied with your busin…

couple of friends and I opened a very expensive business just five months before the   pandemic shut   down all in-pe…

Now a full few months into the new year, many of us find ourselves breathing a collective sigh of relief - 2020 is ov…

Brand reputation   can be hard to quantify, especially with many factors affecting how consumers see and interact with…